Privacy Policy

At Vickers Home, your privacy and online security are very important to us. We’re committed to keeping your personal information safe and being transparent about how we use it.

Your Password and Online Security
Your password helps protect your personal information, so please choose one that’s strong and easy for you to remember. Never share it with anyone else.

PCI DSS Compliant Secure Checkout
All credit card payments are processed via a secure, third-party payment gateway (Verifone Checkout).

• Customers are redirected to a secure, bank-approved payment page
• Payment details are never stored on our website
  Data is encrypted to keep transactions safe

 

Our Commitment to Your Privacy
We respect your privacy and understand that your personal details are confidential. We only collect information needed to provide you with our products and services, and we handle it carefully and lawfully.

We use the information you provide to us for the following purposes:

• To assess your ongoing creditworthiness
• To manage and enforce any agreement you have with us
• To market our goods and services to you (with your permission)
• To conduct market research for Vickers Home
• To verify and confirm your identity

 

You don’t have to provide personal information if you don’t wish to. However, if we don’t have certain details, we may not be able to offer you some services.

You have the right to see any personal information we hold about you. If any of it is incorrect, you can ask us to update or correct it.

Email & Text Message Privacy
We are committed to protecting your privacy and respecting your inbox.

Our email and text (SMS) marketing is permission-based. This means you’ll only receive messages from us if:

• You’ve asked to receive updates or offers, or
• You’ve purchased from us or have an existing relationship with us.

 

If you ever receive an email or text from us that you didn’t request, please let us know. You can:

• Forward the email to sales@vickershome.co.nz, or
•  Reply directly to the text with your comments.

 

How to Unsubscribe
Every email or text we send includes an easy way to unsubscribe or update your preferences. Simply follow the “Unsubscribe” link in any email or reply to a text if you wish to stop receiving messages.

How We Protect Your Information
We use appropriate security measures to protect your information from loss, misuse, or unauthorized access. Your data is handled securely within our systems.

Sharing and Use of Information
We will never sell, rent, or share your personal information with anyone – unless required by law or allowed under the Privacy Act.

Your information is only available to:

• Vickers Home employees who manage your account or communications
• Trusted service providers who help us deliver our services (for example, email systems or couriers)

 

These providers are required to protect your information and use it only for the purpose of helping us serve you.

Accessing or Updating Your Information
You can request to see or correct your personal information at any time.
Just contact us at:

Freephone: 0800 508 005
Email: sales@vickershome.co.nz

We’ll be happy to assist you.

Vickers Home
Your trust matters to us – and we’re committed to protecting your privacy every step of the way.